SHIPPING & DELIVERY
Shipping & delivery
- Orders are typically processed within 2–4 business days.
- Domestic shipping usually takes 3–7 days, while international orders may take 1–3 weeks, depending on your location and carrier.
- Restock orders are considered pre-orders. Pre-order items are made to order and typically ship within 7–9 weeks from the purchase date.
- You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
worldwide shipping
Yes, we offer international shipping. Rates vary by destination and are displayed at checkout.
order status
You can track your order by clicking Order Tracking in the menu bar. From there, sign in to your Shop account to view your order history under My Account. Once your order ships, you’ll also receive an email with a tracking number and link to follow your delivery.
pre-orders
- Pre-order items are made to order and typically ship within 7–9 weeks from the purchase date.
- You’ll receive a confirmation email with tracking details once your pre-order has been dispatched.
- If your order includes both in-stock and pre-order items, they may ship separately.
RETURNS
HOW TO RETURN MY ORDER
• Please review our size chart carefully before placing your order.
• Refunds are available within 14 days of delivery.
• Returned items must be unused, unwashed, and in their original packaging to be eligible.
• To initiate a return, please contact us at hello@shopbookthreads.com and include your order number in the subject line.
how to exchange my order
If you’d like to exchange an item for a different size or style, please contact us at hello@shopbookthreads.com within 14 days of delivery. We’ll provide return instructions and send your replacement once your original item is received in its original condition.
when will i receive my refund?
- Refunds are issued to the original payment method used at checkout. If you paid by credit or debit card, the refund will be returned to that card.
- For alternative payment methods (such as Shop Pay, PayPal, or Apple Pay), the refund will be sent through the same platform.
- Please note that we do not offer refunds to different accounts or as store credit unless otherwise stated.
SIZING
where can i find the size chart?
You can find the Size Chart link on each product page, located just below the size options. It includes measurements and fit notes for reference.
what if i'm between sizes?
If you’re between sizes, we suggest sizing up for a relaxed fit or down for a more fitted look, depending on your preference.